Thank you for shopping with us. If for some reason, you’re not 100% satisfied with your purchase, you can return or exchange quickly and easily. Here’s everything you need to know! Our promise. We at Arcena technologies work hard every day to enrich the lives of our customers through technology. If you are not fully satisfied with your purchase, let us help you with a replacement, return, or repair. If you want to return or exchange your purchase, please know that you can return or exchange almost everything within 30 days for a full refund. Simply send us your item(s) to us with all contents and packaging, and we will process your return or exchange.  The returns time period begins the day you receive your product and applies to new, clearance, open-box, refurbished, and pre-owned products.