VoIP Phone Systems
Two proven VoIP platforms, installed and supported locally by Arcena, so you can choose the system that fits your stores, your team, and your budget. Backed by 20+ years of hands-on hospitality & retail technology experience.
Fortinet FortiVoice
Business phone systems built for restaurants, backed by Fortinet security.
FortiVoice cloud phone systems from Fortinet give you a modern business phone system without bulky on-site equipment. Arcena designs, installs, and supports the system for your stores, so you can choose the platform that fits your team and your budget.
Cloud PBX
Your phone system lives in the cloud: no bulky on-site PBX, and changes happen without a truck roll.
Auto-Attendant & Call Routing
Greet callers professionally and route calls to the right store, department, or person - every time.
Works Anywhere
Desk phones in the store, softphones and mobile apps for managers on the move - one system, every location.
Restaurant-Ready
Handles the lunch-rush call volume, multiple locations, and the reliability your guests expect when they call in an order.
Installed & Supported by Arcena
We design, port your numbers, install, and support your FortiVoice system - one local call when you need help.
Best for: Multi-location restaurants and retailers that want Fortinet-grade security and room to grow.
Flexible terms: choose a 1-year or 3-year contract - pricing varies by term, number of phones, and locations.
FortiFone Desk Phones
Purpose-built Fortinet desk phones, from simple counter phones to touchscreen video phones, plus a Wi-Fi handset for staff on the move - all auto-provisioned by Arcena, and sized to scale from a single store to multi-location groups, cloud or on-premises.
Ooma Office
Ooma Office - the small-business phone system rated #1 in reliability by PC Magazine readers.
Ooma Office is a cloud phone system built for small business, and it is one of the easiest systems we install. Arcena sets it up for your shop, ports your numbers, and shows your team the ropes, so you are up and running fast. With over 100 features and PureVoice HD call clarity, it sounds sharp on every call, and PC Magazine readers have rated it #1 in reliability. It fits a single shop just as well as a growing group of locations.
100+ Business Features
Virtual receptionist, ring groups, call park, music on hold, conference bridge, and more - over 100 features included, powered by Ooma's PureVoice HD for crystal-clear calls.
Unlimited Calling
Unlimited calling across the U.S., Canada, Mexico, and Puerto Rico, with free number porting and a free toll-free number for your business.
Work From Anywhere
Mobile and desktop apps keep your business number on every device; voicemail transcription on Pro plans and virtual fax keep you reachable on the move.
Built for the Floor
Overhead paging and intercom for kitchens and back-of-house, multi-site management for every location, and 24/7 customer support.
Three Plan Levels
Ooma Office comes in Essentials, Pro, and Pro Plus - start where you are and step up as you grow. We help you pick the right level and set it up.
Best for: Small restaurants and shops that want a proven, easy system live fast - most setups take about 15 minutes.
Video Meetings Included
Video meetings are built into the Pro and Pro Plus levels with Ooma Meetings, so your team can meet face to face from any location.
